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Software Maintenance

Have a Software Problem ? For a reasonable service fee, we can analyze and fix your software problem on-line. We can connect directly to your computer with your permission and remote computer settings in order to resolve the problem via your high-speed internet connection.

RIOSoft Recommended Daily Software Maintenance Tasks

Clear Your Internet Browsers Cache Memory

1) Hold Down "Ctrl" Key & Left Button Click on the "Refresh" Button

Microsoft® Corporation - Internet Explorer® 7.0.6

1) Internet Explorer®/Tools/Internet Options/Delete Cookies & Delete Files (All Offline Content)

Microsoft® Corporation - Windows® XP Professional/Home

1) Empty Recycle Bin

2) Start/Run/[%temp%]/Edit/Select All/Delete

Microsoft® Corporation - Windows® XP Professional/Home

1) Start/My Computer/Local Disk (C:)/Right Button-Properties/Disk Cleanup

Symantec Corporation - Norton SystemWorks 2008 & Norton Internet Security 2008

1) Norton LiveUpdate 2.6

2) Norton AntiVirus 2008 ~ Run Full System Scan

3) Norton Protected Recycle Bin ~ Empty Norton Protected Files/Purge All

4) Norton Cleanup ~ Express

5) Norton One Button Checkup ~ Start One Button Checkup

6) Norton Goback 4.20 Enabled ? (Check Notification Area, Icons Next to Clock)

7) Norton AntiVirus Auto-Protect Enabled ? (Check Notification Area, Icons Next to Clock)
    ~ Turn On/Off = Right Click on Norton Internet Security Icon Notification Area/Options/Norton AntiVirus/LiveUpdate/General Settings

8) Norton Internet Security/Firewall Enabled ? (Check Notification Area, Icons Next to Clock)
    ~ Turn On/Off = Right Click on Norton Internet Security Icon Notification Area/Options/Norton Internet Security/LiveUpdate/General Settings

Webroot® Software, Inc. - Spy Sweeper® 5.5.7.124

1) Spyware ~ Program Update

2) Spyware ~ Anti-Spyware Definitions Update

3) Spyware ~ Full Hard Drive Scan

Important Things To Watch Out For

Computer Crash

Please DO NOT Repeatedly Turn Computer Off & On

- Immediately Contact Qualified Service Technician, Provide "ALL" Original Software and Company Back-up of ALL Hard Drives

Slow Response

Computer Will Freeze, Blue Screen

- Possible Device Driver Malfunction ~ Start/Control Panel/Performance and Maintenance/System/Hardware/Device Manager

- Resolution: Contact Computer and/or Device Driver Manufacturer for Updated Driver

Computer Will Absolutely Slow Down and/or Freeze

- Possible Virus and/or Spyware

- Resolution: Install Anti Virus and Anti Spyware Software, Update Virus and Spyware Definitions Regularly,  at Least Once a Week and  Perform Full System Scan of All Hard Drives

Computer Will Absolutely Slow Down

- Possible Lack of Sufficient RAM

- Resolution: Install Additional RAM Module(s) - Today's, 2008 Standard [2GB]

Computer Will Absolutely Slow Down

- Computer May Require DSL Modem Maintenance and/or Troubleshooting

- Resolution: See "Recommended Weekly Software Maintenance Tasks - DSL Modem " and/or Contact Your DSL Provider for DSL Modem Troubleshooting

Intuit®, Inc. - Automatic Updates

Computer May Slow Down

- Resolution: Turn Off Automatic Updates and Set to Update When Prompted and/or Scheduled

Microsoft® Corporation - Automatic Updates

Computer May Slow Down (Yellow Shield in Notification Area)

- Resolution: Turn Off Automatic Updates and Set to Update When Prompted and/or Scheduled

Symantec Corporation - Automatic Updates

Computer May Slow Down

- Resolution: Turn Off Automatic Updates and Set to Update When Prompted and/or Scheduled

RIOSoft Recommended Weekly Software Maintenance Tasks

DSL or Broadband Cable Modem

1) Power Off/Unplug DSL Modem (at Least 60 Seconds) at Least Once a Week

Symantec Corporation - Norton SystemWorks 2008

1) Norton Utilities ~ Find and Fix Problems/Norton Disk Doctor

2) Norton Utilities ~ Find and Fix Problems/Norton WinDoctor

3) Norton Utilities ~ Optimize Performance/Speed Disk

RIOSoft Recommended "My Documents" Back-up Procedures

After Each Use via CD or DVD or Tape Cartridge or Removable USB 2.0 Flash Drive or SYMANTEC CORPORATION Norton Ghost 10.0

The Following Tasks Should be Performed by Qualified Technical Support Personnel Only

Motherboard BIOS Flash Update

Motherboard Controller & Hardware Driver Updates

RIOSoft Recommended Annual Renewal "Paid" Subscriptions

Symantec Corporation - Norton SystemWorks 2008 ~ Norton AntiVirus Definitions

                                          - Norton Internet Security 2008 ~ Firewall & E-Mail - Norton AntiSpam

Webroot® Software, Inc. - Spy Sweeper® 5.5.7.124 ~ Anti-Spyware Definitions

RIOSoft Recommended Domain [Website Address] Registration "Paid" Renewals

www.yourcompaniesaddress.com (Minimum 1 Year up to a Maximum of 10 Years)


Home    Software Maintenance    Web Site Design    Software Agreements    Web Site Addresses For Sale    Staff Resumes

Revised: Friday, July 29, 2011

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